What are agent credits?
Credits meter the work agents actively do — investigating an incident, planning a migration, or executing an approved change each consume credits based on how much the agent reads and does. Every plan has one weekly pool shared by the whole workspace: anyone can put agents to work, and the pool resets every week.
What happens when we use all our weekly credits?
On Team and up, agents keep working — extra usage bills at $12.50 per 1,000 credits, and you can set a monthly cap. A limit will never interrupt an agent mid-task: if it’s handling an incident when the pool runs dry, it finishes the job. Dev has no overage — running out is the signal to move up to Team.
Does monitoring or background activity eat our credits?
No. Credits only meter work you ask agents to do. Safety checks, monitoring, alert triage, and housekeeping never count against your pool — a workspace with heavy monitoring pays nothing extra for it.
Do you charge per seat?
No. Every plan above Dev includes unlimited members at one flat price. Invite your whole team — anyone can mention the bot in Slack or Lark, and it all draws from the same shared pool.
What counts as an environment?
An environment is one production surface your agents operate: an AWS account, a GCP project, a Kubernetes cluster, or a Zeabur project. Connecting the same account to multiple workspaces still counts as one environment.
Can we change plans later?
Yes. Upgrades take effect immediately and unlock the new limits right away. Downgrades apply at the start of your next billing cycle.
Do all plans include approvals and audit trails?
Yes. Every plan runs the full Nuphos workspace — IAM-scoped sessions, human approval flows, audit trails, and every connector. Plans differ only in credits, environments, retention, and support, never in safety features.
Do you offer annual billing or an Enterprise plan?
Both. Annual billing comes with a discount, and Enterprise adds SSO, self-hosting, per-seat quotes for procurement, bring-your-own-key model billing, AWS Marketplace private offers, and a security review. Contact sales and we will put a quote together.